At times , servers of your Bank Account send late confirmation due to Security Checks or tech issues at their end. Unfortunately , we have to wait for their confirmation before showing your order as a success.
If order is in rejected status then System has Already Generated the Refund Request and your money will be transferred back to your bank account / payment source.
Refund timelines depend on your Payment Source. Usually its 5-7 working days (excluding Bank Holidays or Public Holidays). Very rarely, few of the banks take more than that.
the web experience could be better via improving the tracking menu and whatnot providing some accurate means of rider tracking since it showed my order was delivered earlier than it actually arrived i realize its something with a new platform thus i am writing this feedback to help improve this