At times , servers of your Bank Account send late confirmation due to Security Checks or tech issues at their end. Unfortunately , we have to wait for their confirmation before showing your order as a success.
If order is in rejected status then System has Already Generated the Refund Request and your money will be transferred back to your bank account / payment source.
Refund timelines depend on your Payment Source. Usually its 5-7 working days (excluding Bank Holidays or Public Holidays). Very rarely, few of the banks take more than that.
1. In the Swiggy Dineout option where I get a complimentary burger, I should be able to choose another burger of a lower/equal price. 2. Extra price for a combo varies with the choice of burger – that is absurd, a combo costs 150 extra for a potato burger but the same combo costs 205 extra for a cluckinator. 3. One of my burgers was missing from my takeaway order, fortunately I checked both the parcel bags thoroughly and got the missing one; please relook at the checks being done for takeaway and delivery orders.
mihir
July 7, 2025
5
Extend More sitting arrangement
sashi
July 7, 2025
4
Please provide your restaurant number. You customer care number starting with 1800 is very useless and does not help